Frequently asked questions

So, how do we start?

Ok! First, we’ll discuss your business and goals for your new website. Next, we’ll propose some design ideas for you to choose from and once you’ve chosen your favourite, we’ll begin work. In the meantime, you’ll send us over the content you’d like included on your site.

We’ll keep you updated throughout and let you know when your site is ready to approve before going live.

Can you build online stores?

Yes, we can and we’ll be launching an eCommerce option shortly! Please get in touch with us in the meantime so we can discuss in more detail.

How quickly can you get my site online?

Providing everything runs smoothly, we aim to have all websites up and running within 2 weeks.

How does payment work?

Once you’ve confirmed your favourite design and just before we start working, we’ll be in touch to set up a monthly direct debit.

Is there a contract?

Our standard contract lasts 18 months before moving onto a monthly rolling contract. We hope you’ll never want to leave but will be happy to hand over your website files if you eventually decide to.

Why a pay monthly subscription vs one-off payment?

We’re truly invested in helping small businesses and entrepreneurs get the best start possible and feel that an affordable monthly subscription is the way to do this. Not only is it great for cash flow but also makes running your site simple, convenient and our monthly support means you can focus on making your business more successful.

Working with designers as experienced as Marcy’s has always resulted in a big upfront expense but monthly subscription means we can achieve the same results for a much more affordable cost. Having a website designed by experts means you will always create a great first impression and convert visitors into paying customers more regularly.

How much support do you provide once my website is live?

We’re more than happy to offer advice and will do our best to make quick changes, especially the ones you might be uncomfortable making. Our websites are built using WordPress specifically so that you can easily log in and manage your own content anytime.

I have more questions, how can I get in touch?

We look forward to answering any and all questions 🙂 Give us a call on 0330 122 4810 (weekdays 9am – 6pm) or email anytime: hello@marcydigital.com